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Not receiving the Thank You Onmyoji event reward

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Post time 2018-2-17 12:20:27 From the mobile phone | Show all posts |Read mode
Whenever I click the claim button it hits me with an empty window that gives me nothing no matter how long I wait, what do I do?
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Post time 2018-2-20 21:57:41 From the mobile phone | Show all posts
have to be level 10 to recieve
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